All Nitro Gear and Axle brand products are warrantied to be free of manufacturer defects for the specified period. Warranty requests must be made by the original purchaser and submitted by the dealer purchased from.
Any parts sent for warranty consideration must be pre-approved and shipped prepaid freight to our facility with copy of RGA for our inspection and determination. We will not pay for labor, shipping cost, loss of revenue or perishable goods, commercial losses, costs of telephone calls, shipping or general inconvenience.
This is our only warranty expressed or implied. Unauthorized warranty returns may be refused. Warranty generally covers MFG defects in material or workmanship. Abuse, overloading, improper lubrication, misuse, commercial or competition use voids warranty.
Normal characteristics are not warrantable, such as Gear whine. Minor cosmetic flaws, dings, burrs from shipping or manufacturing, are not considered defect, it is installer responsibility to address these at time of install.
Customer is responsible for shipping charges if warranty is granted. Warranty is for the original purchaser/user, is not transferable. Warranty covers one replacement or credit solely at our discretion. Warranty determinations are at our sole discretion.
